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Client profiles are easy to find through your Client List. To navigate to a client's profile, simply click the blue "Client Profile" button next to the client you'd like to view:

Client Status

There are 3 different statuses that a client profile can have:

  • Active - Clients with a status of active are allowed to book appointments as normal
  • On Hold - Clients with a status of on hold aren't allowed to book any new appointments or reschedule/cancel any existing appointments, but can be added to an appointment by the business users from the backoffice
  • Blocked - Clients with a status of blocked aren't allowed to book any new appointments and the business users are also unable to add them to an appointment