Appointment
Andrew Forster
Owned by Andrew Forster
This Appointment API is used to create new appointments on the business’ account based on the provided details. This API is limited in scope and does not allow the majority of overridable data, settings, etc. For a administrative workflow utilize this documentation instead: Appointments .
These are the endpoints that are available under the /scheduling/appointments path.
Endpoint | Description |
|---|
Endpoint | Description |
|---|---|
POST /scheduling/appointments | Creates a new appointment object on an account. Request body/payload:Â Must pass an appointment object. For these calls, you need to pass an appointments object with all required fields and any fields you want to set filled in the body of the payload. We have an example of an appointments object in the responses section below and have indicated the required fields in the object values table at the bottom of this page. |
The objects below represent the minimum viable objects to pass that are needed to create or update an appointment object. Check whether or not a property can be written to by looking at the Object Values table below to see if the property is writable.
{
"status": "OPEN",
"subStatus": "OPEN",
"fields": [
{
"schedulerPreferenceFieldDefnId": 29268,
"businessId": 20344,
"code": "UDF",
"dataType": "AREA",
"mode": "APPT",
"label": "Comments",
"hint": null,
"fieldValues": null,
"sortOrder": 24,
"required": false,
"visible": true,
"userDefinedField": false,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": null,
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "Mo122",
"createdDate": 1659375013000,
"modifiedUser": "Mo122",
"modifiedDate": 1659375013000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": null,
"extendedValue": null,
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "Comments",
"valueTag": "%CUSTOM_FIELD_29268%",
"labelTag": "%CUSTOM_FIELD_29268_LABEL%",
"basicTagName": null,
"showOnScheduler": true,
"enable": true,
"depFieldDefnIdObjs": [],
"depFieldDefnIds": []
},
{
"schedulerPreferenceFieldDefnId": 35000,
"businessId": 20344,
"code": "UDF",
"dataType": "DATE",
"mode": "APPT",
"label": "Date of incident",
"hint": null,
"fieldValues": null,
"sortOrder": 26,
"required": false,
"visible": true,
"userDefinedField": true,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": null,
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "MO122",
"createdDate": 1706817071000,
"modifiedUser": "MO122",
"modifiedDate": 1706817071000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": null,
"extendedValue": null,
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "Date of incident",
"valueTag": "%CUSTOM_FIELD_35000%",
"labelTag": "%CUSTOM_FIELD_35000_LABEL%",
"basicTagName": null,
"showOnScheduler": true,
"enable": true,
"depFieldDefnIdObjs": [],
"depFieldDefnIds": []
},
{
"schedulerPreferenceFieldDefnId": 35001,
"businessId": 20344,
"code": "UDF",
"dataType": "LIST",
"mode": "APPT",
"label": "Within Number of days",
"hint": null,
"fieldValues": "Yes\nNo",
"sortOrder": 27,
"required": false,
"visible": true,
"userDefinedField": true,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": null,
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "MO122",
"createdDate": 1706817100000,
"modifiedUser": "MO122",
"modifiedDate": 1706817100000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": null,
"extendedValue": null,
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "Within Number of days",
"valueTag": "%CUSTOM_FIELD_35001%",
"labelTag": "%CUSTOM_FIELD_35001_LABEL%",
"basicTagName": null,
"showOnScheduler": true,
"enable": true,
"dropdownValues": [
"Yes",
"No"
],
"depFieldDefnIdObjs": [],
"depFieldDefnIds": []
}
],
"businessId": 20344,
"location": {
"locationId": 42173,
"locationName": "My Office",
"description": "",
"directions": null,
"logoUrl": null,
"locationType": "Office",
"allowTZChange": null,
"latitude": null,
"longitude": null,
"officePhone": null,
"timezone": "America/New_York",
"virtualRoomUrl": null,
"displayName": "My Office",
"selected": true
},
"reason": {
"reasonId": 99753,
"businessId": 20344,
"visitMinutes": 60,
"reasonDesc": "Test Service",
"reasonDetail": null,
"price": null,
"originalPrice": null,
"depositAmount": null,
"imageUrl": null,
"numberSessions": null,
"reasonType": "SERVICE",
"requireStaffConfirmation": null,
"bookMultipleAppts": false,
"allowWaitList": false,
"requirePreAuthPayment": false,
"requirePayment": false,
"showPayNowButton": null,
"screeningQuestion": null,
"durationList": null,
"apptHrMin": 1,
"apptDayMax": 90,
"taxable": false,
"emailInstructions": null,
"emailInstructions2": null,
"allowRepeating": -1,
"repeatingApptOptionList": null,
"allowChoosePayAmount": true,
"addOnReasonList": null,
"requireApptIntent": false,
"displayName": "Test Service",
"multiDuration": false,
"friendlyDuration": "1 Hour ",
"selected": true,
"needToSelectDuration": false,
"needToSelectRepeatingOption": false
},
"price": null,
"addOnReasonIdList": null,
"staff": null,
"startTime": 1500,
"clientStartTime": 1500,
"clientStartTimeForDisplay": 1300,
"clientStartTimeDate": "2024-06-05T13:00:00-06:00",
"endTime": 1600,
"clientEndTime": 1600,
"clientEndTimeForDisplay": 1400,
"clientEndTimeDate": "2024-06-05T14:00:00-06:00",
"clientStartDate": "2024-06-05",
"clientEndDate": "2024-06-05",
"classScheduleId": null,
"recurringSchedule": {
"recurringScheduleId": null
},
"recurringScheduleId": null,
"hideGuestOption": false,
"cartDisplayStartDateTime": "2024-06-05T13:00:00-06:00",
"cartDisplayEndDateTime": "2024-06-05T14:00:00-06:00",
"maxCapacity": null,
"currentCapacity": null,
"reasonId": 99753,
"professionalId": null,
"locationId": 42173,
"timeSlotId": "2024-6-5:1500-1600",
"clientTimeSlotId": "2024-6-5:1300-1400",
"htmlId": "2024-6-5:1500-16002024-6-5:1300-1400",
"calTimeSlot": {
"staffStartDate": "2024-06-05",
"staffEndDate": "2024-06-05",
"staffStartTime": 1500,
"staffEndTime": 1600,
"startTime": 1500,
"endTime": 1600,
"clientStartDate": "2024-06-05",
"clientEndDate": "2024-06-05",
"clientStartTime": 1300,
"clientEndTime": 1400,
"timeString": "1:00 PM - 2:00 PM",
"units": [
{
"professionalId": 44501,
"locationId": 42173,
"reasonId": 99753,
"resourceId": null,
"bundleResourceIdList": null,
"businessRoleId": 8,
"tandemStaffIdList": null,
"roundRobin": false,
"roleSet": null
},
{
"professionalId": 44502,
"locationId": 42173,
"reasonId": 99753,
"resourceId": null,
"bundleResourceIdList": null,
"businessRoleId": 9,
"tandemStaffIdList": null,
"roundRobin": false,
"roleSet": null
},
{
"professionalId": 44503,
"locationId": 42173,
"reasonId": 99753,
"resourceId": null,
"bundleResourceIdList": null,
"businessRoleId": 9,
"tandemStaffIdList": null,
"roundRobin": false,
"roleSet": null
},
{
"professionalId": 44504,
"locationId": 42173,
"reasonId": 99753,
"resourceId": null,
"bundleResourceIdList": null,
"businessRoleId": 9,
"tandemStaffIdList": null,
"roundRobin": false,
"roleSet": null
},
{
"professionalId": 44077,
"locationId": 42173,
"reasonId": 99753,
"resourceId": null,
"bundleResourceIdList": null,
"businessRoleId": 11,
"tandemStaffIdList": null,
"roundRobin": false,
"roleSet": null
},
{
"professionalId": 44587,
"locationId": 42173,
"reasonId": 99753,
"resourceId": null,
"bundleResourceIdList": null,
"businessRoleId": 10,
"tandemStaffIdList": null,
"roundRobin": false,
"roleSet": null
}
],
"staffStartDateTimeUTC": 1717614000000,
"staffEndDateTimeUTC": 1717617600000,
"calendarRoleList": null,
"appointmentIntentId": null,
"waitListMode": false,
"startTimeDateForTimeslotDisplay": "2024-06-05T13:00:00-06:00",
"endTimeDateForTimeslotDisplay": "2024-06-05T14:00:00-06:00",
"startTimeDate": "2024-06-05T21:00:00.000Z",
"endTimeDate": "2024-06-05T22:00:00.000Z",
"timeSlotId": "2024-6-5:1500-1600",
"clientTimeSlotId": "2024-6-5:1300-1400",
"htmlId": "2024-6-5:1500-16002024-6-5:1300-1400",
"classScheduleId": null
},
"waitListMode": false,
"isWaitListFirstAvail": false,
"startDateTimeUTC": 1717614000000,
"endDateTimeUTC": 1717617600000,
"startDate": "2024-06-05",
"endDate": "2024-06-05",
"apptDurationMinutesClient": 60,
"sendConfirmationToStaff": true,
"sendConfirmationToClient": true,
"staffStartTimeDate": "2024-06-05T13:00:00-06:00",
"staffEndTimeDate": "2024-06-05T14:00:00-06:00",
"remindClientSmsHrs": 0,
"client": {
"clientId": 2199432,
"businessId": 20344,
"fullName": "Test User",
"firstName": "Test",
"lastName": "User",
"companyName": null,
"status": "Active",
"deleted": false,
"locale": "en-US",
"emailAddress": "test@test.com",
"timeZoneCode": {
"timeZoneId": 39,
"timeZoneCode": "America/Denver",
"timeZoneDesc": "America/Denver",
"visible": null,
"sortOrder": null
},
"clientAccountId": null,
"password": null,
"fields": [
{
"schedulerPreferenceFieldDefnId": 29244,
"businessId": 20344,
"code": "firstName",
"dataType": "TXT",
"mode": "CLIENT",
"label": "First Name",
"hint": null,
"fieldValues": null,
"sortOrder": 0,
"required": true,
"visible": true,
"userDefinedField": false,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": "CLIENT_FIRSTNAME",
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "Mo122",
"createdDate": 1659375013000,
"modifiedUser": "Mo122",
"modifiedDate": 1659375013000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": "Test",
"extendedValue": "Test",
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "First Name",
"valueTag": "%CLIENT_FIRSTNAME%",
"labelTag": "%CLIENT_FIRSTNAME_LABEL%",
"basicTagName": "CLIENT_FIRSTNAME"
},
{
"schedulerPreferenceFieldDefnId": 29245,
"businessId": 20344,
"code": "lastName",
"dataType": "TXT",
"mode": "CLIENT",
"label": "Last Name",
"hint": null,
"fieldValues": null,
"sortOrder": 1,
"required": true,
"visible": true,
"userDefinedField": false,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": "CLIENT_LASTNAME",
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "Mo122",
"createdDate": 1659375013000,
"modifiedUser": "Mo122",
"modifiedDate": 1659375013000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": "User",
"extendedValue": "User",
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "Last Name",
"valueTag": "%CLIENT_LASTNAME%",
"labelTag": "%CLIENT_LASTNAME_LABEL%",
"basicTagName": "CLIENT_LASTNAME"
},
{
"schedulerPreferenceFieldDefnId": 29248,
"businessId": 20344,
"code": "emailAddress",
"dataType": "TXT",
"mode": "CLIENT",
"label": "Email",
"hint": null,
"fieldValues": null,
"sortOrder": 4,
"required": true,
"visible": true,
"userDefinedField": false,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": "CLIENT_EMAILADDRESS",
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "Mo122",
"createdDate": 1659375013000,
"modifiedUser": "Mo122",
"modifiedDate": 1659375013000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": "test@test.com",
"extendedValue": "test@test.com",
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "Email",
"valueTag": "%CLIENT_EMAILADDRESS%",
"labelTag": "%CLIENT_EMAILADDRESS_LABEL%",
"basicTagName": "CLIENT_EMAILADDRESS"
},
{
"schedulerPreferenceFieldDefnId": 29251,
"businessId": 20344,
"code": "homePhone",
"dataType": "TXT",
"mode": "CLIENT",
"label": "Home Phone",
"hint": null,
"fieldValues": null,
"sortOrder": 7,
"required": false,
"visible": true,
"userDefinedField": false,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": "CLIENT_HOME_PHONE",
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "Mo122",
"createdDate": 1659375013000,
"modifiedUser": "Mo122",
"modifiedDate": 1659375013000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": null,
"extendedValue": null,
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "Home Phone",
"valueTag": "%CLIENT_HOME_PHONE%",
"labelTag": "%CLIENT_HOME_PHONE_LABEL%",
"basicTagName": "CLIENT_HOME_PHONE"
},
{
"schedulerPreferenceFieldDefnId": 29252,
"businessId": 20344,
"code": "cellPhone",
"dataType": "TXT",
"mode": "CLIENT",
"label": "Cell Phone",
"hint": null,
"fieldValues": null,
"sortOrder": 8,
"required": false,
"visible": true,
"userDefinedField": false,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": "CLIENT_MOBILE_PHONE",
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "Mo122",
"createdDate": 1659375013000,
"modifiedUser": "Mo122",
"modifiedDate": 1659375013000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": null,
"extendedValue": null,
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "Cell Phone",
"valueTag": "%CLIENT_MOBILE_PHONE%",
"labelTag": "%CLIENT_MOBILE_PHONE_LABEL%",
"basicTagName": "CLIENT_MOBILE_PHONE"
}
],
"createdDate": 1717607536345,
"createdUser": "WebClient",
"modifiedUser": "WebClient",
"modifiedDate": 1717607536390,
"externalUserName": null,
"imageUrl": null,
"viewClientAccountIds": null,
"allowWaitListText": null,
"hasCardOnFile": null,
"formList": [],
"clientHash": null,
"excludeEmailCategoryIdList": null,
"excludeEmailTemplateIdList": null
}
}Appointments API Responses
{
"calendarId": 672612887,
"businessId": 20344,
"status": "OPEN",
"subStatus": "OPEN",
"staffTimeText": null,
"reason": {
"reasonId": 99753,
"businessId": 20344,
"visitMinutes": 60,
"reasonDesc": "Test Service",
"reasonDetail": null,
"price": null,
"originalPrice": null,
"depositAmount": null,
"imageUrl": null,
"numberSessions": null,
"reasonType": "SERVICE",
"requireStaffConfirmation": null,
"bookMultipleAppts": false,
"allowWaitList": false,
"requirePreAuthPayment": false,
"requirePayment": false,
"showPayNowButton": null,
"screeningQuestion": null,
"durationList": null,
"apptHrMin": 1,
"apptDayMax": 90,
"taxable": false,
"emailInstructions": null,
"emailInstructions2": null,
"allowRepeating": -1,
"repeatingApptOptionList": null,
"allowChoosePayAmount": true,
"addOnReasonList": null,
"requireApptIntent": false
},
"client": {
"clientId": 2199432,
"businessId": 20344,
"fullName": "Test User",
"firstName": "Test",
"lastName": "User",
"companyName": null,
"status": "Active",
"deleted": false,
"locale": "en-US",
"emailAddress": "test@test.com",
"timeZoneCode": {
"timeZoneId": 39,
"timeZoneCode": "America/Denver",
"timeZoneDesc": "America/Denver",
"visible": null,
"sortOrder": null
},
"clientAccountId": null,
"password": null,
"fields": [
{
"schedulerPreferenceFieldDefnId": 29244,
"businessId": 20344,
"code": "firstName",
"dataType": "TXT",
"mode": "CLIENT",
"label": "First Name",
"hint": null,
"fieldValues": null,
"sortOrder": 0,
"required": true,
"visible": true,
"userDefinedField": false,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": "CLIENT_FIRSTNAME",
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "Mo122",
"createdDate": 1659375013000,
"modifiedUser": "Mo122",
"modifiedDate": 1659375013000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": "Test",
"extendedValue": "Test",
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "First Name",
"valueTag": "%CLIENT_FIRSTNAME%",
"labelTag": "%CLIENT_FIRSTNAME_LABEL%",
"basicTagName": "CLIENT_FIRSTNAME"
},
{
"schedulerPreferenceFieldDefnId": 29245,
"businessId": 20344,
"code": "lastName",
"dataType": "TXT",
"mode": "CLIENT",
"label": "Last Name",
"hint": null,
"fieldValues": null,
"sortOrder": 1,
"required": true,
"visible": true,
"userDefinedField": false,
"visibleOnScheduler": true,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": "CLIENT_LASTNAME",
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "Mo122",
"createdDate": 1659375013000,
"modifiedUser": "Mo122",
"modifiedDate": 1659375013000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": "User",
"extendedValue": "User",
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "Last Name",
"valueTag": "%CLIENT_LASTNAME%",
"labelTag": "%CLIENT_LASTNAME_LABEL%",
"basicTagName": "CLIENT_LASTNAME"
},
{
"schedulerPreferenceFieldDefnId": 29246,
"businessId": 20344,
"code": "fullName",
"dataType": "TXT",
"mode": "CLIENT",
"label": "Full Name",
"hint": null,
"fieldValues": null,
"sortOrder": 2,
"required": true,
"visible": false,
"userDefinedField": false,
"visibleOnScheduler": false,
"filterByService": false,
"serviceIds": null,
"active": true,
"tagName": "CLIENT_FULLNAME",
"oldFieldIds": null,
"validationRegex": null,
"validationError": null,
"mask": null,
"createdUser": "Mo122",
"createdDate": 1659375013000,
"modifiedUser": "Mo122",
"modifiedDate": 1659375013000,
"defaultValue": null,
"defaultNullValue": null,
"internalLabel": null,
"depFieldDefnId": null,
"depType": null,
"depValue": null,
"depCondition": null,
"depAction": null,
"depSetValue": null,
"depError": null,
"allowClientEdit": true,
"requiredJSON": null,
"styleJSON": null,
"value": "Test User",
"extendedValue": "Test User",
"valueMap": null,
"valueList": null,
"errorMessage": null,
"internalDisplayName": "Full Name",
"valueTag": "%CLIENT_FULLNAME%",
"labelTag": "%CLIENT_FULLNAME_LABEL%",
"basicTagName": "CLIENT_FULLNAME"
},
{
"schedulerPreferenceFieldDefnId": 29247,
"businessId": 20344,
"code": "companyName",
"dataType": "TXT",
"mode": "CLIENT",
"label": "Company Name",
"hint": null,
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