Support for TimeTap

If you ever need support for using TimeTap, you can either browse our help docs (on the documentation site you're on right now) or you can contact us using our in-app messaging portal.

Contacting Support:

TimeTap Business or TimeTap Enterprise users can contact our support team by phone at (202) 753-7351, we're available Monday to Friday from 9:00 AM - 6:30PM EDT.

You can also contact our support team via chat by clicking the "?" icon in the bottom right of the application after you login, we're available starting Sunday at 5 PM until Friday at 6:30 PM EDT.

There's a full out line on how to use that messaging portal available here.


Navigating our Documentation Site:

Now that you've found our documentation site, we have a few tips on how you can use it to find the information you're looking for more efficiently. 

If you want to know a bit more about how to use our documentation pages to find answers to your questions more quickly, read our documentation on how to use our documentation here (that sounds really funny, I know (wink))


You can also always reach us at support@timetap.com, but our in-app messaging portal typically has a higher response rate (plus we are way more organized that way).