Each email that is sent out from TimeTap can make use of tags which can fill the email with dynamic information about the appointment.
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| Tag | Definition |
|---|---|
| %APPT_DATE_TIME% | Date and Time of the Appointment for client's timezone |
| %APPT_DATE_TIME_STAFF% | Date and Time of the Appointment for staff's timezone |
| %APPT_DATE% | Appointment Date (without time) |
| %APPT_START_TIME% | Appointment Start Time in client's timezone |
| %APPT_START_TIME_STAFF% | Appointment Start Time in staff's timezone |
| %APPT_END_TIME% | Appointment End Time in client's timezone |
| %APPT_END_TIME_STAFF% | Appointment End Time in staff's timezone |
| %APPT_ID% | Appointment ID Number |
| %CUSTOM_FIELDS% | Appointment fields set up under Define Field Labels |
| %APPT_SEATS% | Total number of seats (for class based bookings) |
| %MANAGE_APPT_URL% | A link to a dedicated page where client can cancel or reschedule appointment |
| %APPOINTMENT_NOTE% | New appointment note entered when creating appointment |
| %COMPLETED_NOTE% | Note entered by staff after marking an appointment as Completed |
| %CHANGE_NOTE% | Note entered by staff after editing/rescheduling an appointment |
| %CHANGE_SUMMARY_CLIENT% | Summary of rescheduling or editing changes made to the appointment sent in client's timezone |
| %CHANGE_SUMMARY_STAFF% | Summary of rescheduling or editing changes made to the appointment sent in staff's timezone |
| %CANCEL_NOTE% | Note entered by client/staff when canceling appointment |
| %NOSHOW_NOTE% | Note entered by staff after marking an appointment as No Show |
| Repeating Appointment Email Tags | |
| %RECURRING_APPT_STARTDATE% | The start date for the repeating appointment series |
| %RECURRING_APPT_ENDDATE% | The end date for the repeating appointment series |
| %FREQUENCY% | How often the appointment takes place (ie every "week", "2 weeks", "3 weeks", "month") |
| %DAYS_OF_THE_WEEK% | Which days of the week the appointment is taking place on |
| %WEEK_OF_THE_MONTH% | If repeating appointment is set on a monthly basis, this will fill in whether it is happening on the 1st, 2nd, 3rd, or 4th week. So if the appointment is on the first Tuesday, it would fill in with "1st" |
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Here is a list of tags relating to location groups or location super groups that you've set up in TimeTap:
| Tag | Definition |
|---|---|
| %LOCATION_GROUP_NAME% | Location Group Name |
| %LOCATION_GROUP_BOOKURL% | Location Group Booking URL |
| %LOCATION_GROUP_LOGOURL% | Location Group Logo URL |
| %LOCATION_GROUP_DESCRIPTION% | Location Group Description |
| %LOCATION_GROUP_DIRECTIONS% | Location Group Directions |
| %LOCATION_SUPER_GROUP_NAME% | Location Super Group Name |
| %LOCATION_SUPER_GROUP_BOOKURL% | Location Super Group Booking URL |
| %LOCATION_SUPER_GROUP_LOGOURL% | Location Super Group Logo URL |
| %LOCATION_SUPER_GROUP_DESCRIPTION% | Location Super Group Description |
| %LOCATION_SUPER_GROUP_DIRECTIONS% | Location Super Group Directions |
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| Tag | Definition |
|---|---|
| %REASON% | Service or Class Name |
| %REASON_DESCRIPTION% | Service or Class Description from Service or Class Profile |
| %APPT_AMOUNT% | Service or Class Session Price |
| %SET_NAME% | Course set name |
| %CLASSROOM% | Class room field in class session details |
| %REASON_PRIVATE_URL% | Private URL for Service or Class |
| %REASON_INSTRUCTIONS% | Special instructions about service or class, this instructions can be added in the service or class profile: Settings → Services and Classes → View Details |
| %REASON_INSTRUCTIONS2% | Special instructions about service or class, this instructions can be added in the service or class profile: Settings → Services and Classes → View Details |
| %CLASS_CURRENT_CAPACITY% | Current capacity of the class (for class based bookings) |
| %CLASS_MAX_CAPACITY% | Max capacity of the class that a client has booked (for class based bookings) |
| %BUSINESS_NAME% | Name of the Business |