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Your Time Panel settings have a huge effect on how your appointment time slots display on the Time panle of your client facing scheduler. You have the ability to adjust:

  • The Time format
  • Whether clients can adjust their timezone
  • How close to the appointment start time a client can book
  • How far into the future a client can schedule
  • How appointment time slots display

You will make each of these changes by going to Settings → Time and clicking on the "Time Panel Settings" button:

 

This will bring up your Time Panel Settings window:

 

On here you can adjust your:

  1. Panel Title: this is what displays in the header bar of the screen on the scheduler where clients are picking the date and time of their appointment
     
  2. Time Format: if you would prefer to display the appointment times in military format, you can turn on the 24 Hour Time Format option which would essentially make 1:00pm display as 13:00
     
  3. Client Timezones: by default, TimeTap will auto detect what timezone your client is in and display appointment times to your client in that timezone. It will also assign that time zone to your client in the client's profile. You have the ablity here to change this default setting so clients are either (a) not able to change timezones and thus all appointment times display in your business's timezone setting and all clients would be assigned to that timezone or (b) not display the timezone at all
     
  4. Latest Appointment: this determines how close to the appointment start time a person can book. By default it is 1 hour, so if you have an opening at 3:00pm on Tuesday, November 25th, 2014, then clients would be able to book that appointment with you up until 2:00pm on Tuesday, November 25th, 2014. You can adjust this to "Within the Hour" (so clients would be able to book with you up until 3:00pm on November 25th) or you can have it so that it is set to 14 days (so they could book with you up until 3:00pm on November 11th)
     
  5. Advanced Service Booking: this determines how far out clients can click to in your calendar to see what availability you have. By default, it is 3 months, but you can adjust it down to just 2 days or out to 1 year.
     
  6. Appointment Start Times: this setting determines what times the appointment time slots are set to begin on. Learn more

Once you've made all the changes you wanted to make to your Time Panel Settings, you can press "Save Changes" at the bottom and check out how those changes may look on your Time page of your scheduler.

For instance, if I change the Panel Title to "Choose a Time" & the "Appointment Start Times" to every 15 minutes and click "Save Changes":

 

Then when I go to my scheduler and view the Time page, I'll see the updated header and the appointment start times display every 15 minutes on the days I'm available:

 

 

Display full appointment time

If you want the full length of the appointment to display on this page, turn on the "Display Duration" option under Settings  →  Services  →  Service Panel Settings. Learn more here.

 

 

Appointment Start Times

 

When you open up you Time Panel Settings under Settings → Time, you'll see the option to adjust Appointment Start Times:

 

By default this is set to "Show start times based on service durations". To illustrate what this means, let's walk through and example. Let's say you're a massage therapist that has a "Deep Tissue Massage service set to last for 1 hour & 30 minutes and you have availability set up between 9:00am – 5:00pm. If you have your Appointment Start Times set to "Show start times based on service duration," then you could have appointments scheduled from:

  • 9:00am-10:30am
  • 10:30am-12:00pm
  • 12:00pm-1:30pm
  • 1:30pm-3:00pm
  • 3:00pm-4:30pm

If you switched to "Show start times on the hour" then the time slots for the appointment offerings would be (assuming no other appointments had been booked and you had completely open availability)

  • 9:00am-10:30am
  • 10:00am-11:30am
  • 11:00am-12:30pm
  • 12:00pm-1:30pm
  • 1:00pm-2:30pm
  • 2:00pm-3:30pm
  • 3:00pm-4:30pm

If someone booked the 11:00am timeslot with you, then the 12:00pm timeslot would be removed since the 11:00am-12:30pm appointment conflicts with that opening. The next available appointment would then be at 1:00pm.

If you switched to "Show start times every 30 minutes" then the time slots for the appointment would be:

  • 9:00am-10:30am
  • 9:30am-11:00am
  • 10:00am-11:30am
  • 10:30am-12:00pm
  • 11:00am-12:30pm
  • 11:30am-1:00pm
  • 12:00pm-1:30pm
  • 12:30pm-2:00pm
  • 1:00pm-2:30pm
  • 1:30pm-3:00pm
  • 2:00pm-3:30pm
  • 2:30pm-4:00pm
  • 3:00pm-4:30pm
  • 3:30pm-5:00pm

Similarly to the example with the "Show start times on the hour" above, if someone booked the 11:00am-12:30pm appointment with you, then the 11:30am-12:30pm appointment and then 12:00pm-1:30pm appointment would be removed as the 11:00am-12:30pm appointment timeslot conflicts with it. The next available appointment would be at 12:30pm.

Switching it to "Show start times every 15 minutes", "Show start times every 10 minutes" or "Show start times every 5 minutes" would break down your appointment time slots in the same way as in the examples above but just in 15, 10, & 5 minute starting time increments.

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