This email template is sent out to a client when a new appointment is made for them by a staff member logged into the backoffice.
The default criteria that TimeTap provides for this template is:
The tags used in this template are:
Tag | Definition |
---|---|
%CLIENT_EMAILADDRESS% | The email address of the client that is stored in the email field on the client's profile |
%STAFF_FULLNAME% | The full name of the staff member that was assigned to the appointment |
%APPT_DATE_TIME% | The date and time of the appointment in the client's timezone |
%CLIENT_FIRSTNAME% | The first name of the client as stored in the first name field on the client's profile |
%REASON% | The name of the service/class/course that the clients appointment was cancelled for |
%STAFF_FULLNAME% | The full name of the staff member that was assigned to the appointment (can also be %PROFESSIONAL_FULLNAME%) |
%LOCATION_NAME% | The name of the location for where the appointment is set to take place |
%APPOINTMENT_NOTE% | New appointment note entered when creating appointment |
%MANAGE_APPT_URL% | This is url that you client can click on to go to a landing page to cancel or reschedule their appointment or just to view the appointment details |
%BUSINESS_NAME% | The name of the business as stored on your account's account settings page |
%LOCATION_ADDRESS% | This is the address that is stored in the location's profile under their address or description field (if the location is a virtual location) |
%LOCATION_DIRECTIONS% | Directions stored in the location's profile (From Settings → Locations → Location Profile) |
%APPT_ID% | The unique id of the appointment (this can be used to look up the appointment when you are logged into TimeTap's back office) |
To learn more about tags and how to use/create them, please visit our documentation on tags.
In editing this template, here are some general things to consider: