Once you cancel or close enrollment on a class session, you can always re-open the class session from either the Class Session Details screen or the Class Lists view.
Re-opening a class session means something different for closed class sessions than it does for cancelled class sessions. When you re-open a closed class session, you are essentially putting it back up for public enrollment on your scheduler. A close class session is still considered on your schedule, it is just enrollment that is not open anymore.
When you re-open a cancelled class session, not only are you opening back up enrollment for the session, you are putting it back on your schedule. By putting it back on your schedule you are blocking off time for when a client could potentially schedule service-based appointments with you (assuming you have service-availability set up for the time of the scheduled class session).
There are two ways that you can re-open either a Closed or Cancelled class session:
- Re-open a closed or cancelled class session from the class session details page
- Re-open a closed or cancelled class session from the Class Lists view
This documentation will go over how you re-open class sessions in both of the ways listed above. If you have any questions about re-opening a class session or what class session statuses mean in the first place, please contact our support team and we'd be happy to help.