...
TimeTap Business or TimeTap Enterprise users can contact our support team by phone at (202) 753-7351, we're available Monday to Friday from 9:00 AM - 6:30PM 00PM EDT.
You can also contact our support team via chat by clicking the "?" icon in the bottom right of the application after you login, we're available starting Sunday at 5 PM until Friday at 6:30 PM EDT.
There's a full out line outline on how to use that messaging portal available here.
...