If you decide to upgrade to TimeTap Team Professional, then your base account cost will be $39.95/month and will allow you to add up to 5 staff members. If you need to add more staff members, you can purchase a staff bundle add on for $15/month more. Thus, if you needed up to 10 staff, your monthly cost would be $54.95/month; up to 15 staff your monthly cost would be $69.95/month, etc.
If you think TimeTap Team Business is for you, then the base account cost will be $74.95/month and will allow you to add up to 5 staff members. If you need to add additional staff members, you can purchase a staff bundle add on for $25/month more.
A staff person is anyone who has a separate username and password that can be used to login to your TimeTap account. Usually, you will add another staff person because that person needs to have his/her own schedule to accept appointments on. Sometimes people will add multiple staff people because they can see more than one person at a time come and see them (for example, the owner of a tanning bed studio may only have 1 staff person at her location, but has 5 separate rooms that her clients can book into. In this case, the 5 rooms could be created as 5 separate staff profiles so up to five clients could be coming in for appointments at the same time).
You may also add a staff as an office assistant to your Team Professional or TimeTap Business account. Your office assistant may need access to your TimeTap Back Office in order to view schedules, check clients in, etc. but she doesn't see clients herself. If this is the case, you can set up the office assistant profile and turn his/her "Accept Appointments" to "Off".
Once you add a 5 staff bundle to your account, you will be charged a prorated amount based on the amount remaining on your monthly billing cycle. For instance, let's say you started billing for your Professional account on June 1st and the billing cycle runs through June 30th; at the start of your billing, you had just 5 staff setup on your account so you were charged $39.95 for the base Team Professional account cost. On June 15th, you added a colleague to your account as a staff person. This is the 6th staff person on your account which would automatically upgrade your account add-ons to allow for up to 10 staff. You will be charged $10.00 for the remainder of June since that additional bundle staff person was only available on your account for half of the month. On July 1st, you will be charged $54.95 for the entire month since you will have your base account fee plus your new staff person.
You can delete staff at anytime from your account. If you have 6 staff on your account and you delete 1 staff, your second staff bundle will be automatically removed from your TimeTap account and you will no longer be charged for that.
If you have any questions about what is considered a staff person, please reach out to our support team and we'd be happy to get you answers.