Adding a new RPA

If an RPA is added to your team, you'll need to create an account for them on TimeTap. The first thing to determine is whether this RPA needs to be added to a child account or the parent account. To determine this, you need to know whether the RPA needs to add availability at locations that span multiple child accounts or if they are just adding locations that are on one child account:

• If the RPA needs to add availability at locations that span multiple child accounts, you'll need to add their main profile on the parent account level. If that's the case for you, please read this documentation.
• If the RPA only needs to add availability at locations that are on an individual child account, you'll need to add their profile to that specific child account. If this is the case for you, please read this documentation.

If you are confused as to which category you fall into with this RPA, please reach out to support@timetap.com and we can help you with it.