Emails to Staff

Emails can be sent to you, the staff person, throughout the appointment process as edits are made to the appointment or as the appointment status changes. When clients schedule new appointments, reschedule existing appointments, or cancel appointments, you are notified immediately over email. When you as the staff person make changes to appointments, you have the option to select whether or not your want to be notified over email. 

In this section of our documentation, we will go through the 4 different types of emails that can be sent to staff, when they are sent, the type of notes that can be added to each, and what the default templates say. Please be aware that all of the emails sent to staff will have the staff signature in the footer section.

Please note: If you are a TimeTap Professional or TimeTap Business user, you can customize the templates that are sent out to your staff under the Settings menu. We have more information on how to customize your email templates under the settings menu of our documentation site.

Use the links below to read more about each specific email template that is sent out to staff about appointments:

• New Appointment Confirmation Emails
• Appointment Reminder Email
• Appointment Edited/Rescheduled Email
• Appointment Cancelled Email

All these emails come from noreply@timetap.com which is a good email address to add to your safe senders list to make sure nothing winds up in your spam box!