Appointment No Show

Owned by Lucy Barber (Unlicensed)
Jul 26, 2017

This template is sent to the candidate after the recruiter marks the appointment as no show and selects to send the candidate an email about that. Serves as a sort of follow up for the appointment.

Default Subject:

Sorry we missed you for %REASON% on %APPT_DATE_TIME%

Default Body:

We're sorry we missed you!

Hi %CLIENT_FIRSTNAME%,
 
I'm sorry you had to miss your recent %REASON% appointment with %STAFF_FULLNAME% on %APPT_DATE_TIME%. I hope everything is alright.
 
%NOSHOW_NOTE%
 
Sorry you could not make it to your scheduled appointment with %BUSINESS_NAME%
Appointment ID: %APPT_ID%


Tags used in this template include:

  • %REASON% - name of the service/class they booked (i.e. "Phone Screening")
  • %APPT_DATE_TIME% - the date and time of the appointment the candidate booked in the candidate's timezone (if they book at 12:00pm on July 26th, then it would print as "Wednesday, Jul 26, 2017 at 12:00PM EDT" (or whatever timezone the candidate is in)
  • %CLIENT_FIRSTNAME% - the first name of the candidate who booked the appointment
  • %STAFF_FULLNAME% - full name of the recruiter the candidate's appointment was assigned to
  • %NOSHOW_NOTE% - if the recruiters enters a note while marking the appointment as no show, it will fill in here
  • %BUSINESS_NAME% - name of the business as shown in the Business Name column when you login and look at the list of child accounts
  • %APPT_ID% - the id of the appointment. Can be used for tracking and quick look up in the app