Appointment Reminder

Owned by Lucy Barber (Unlicensed)
Last updated: Jul 26, 2017
2 min read

This email is sent to candidates before their scheduled appointment to reminder them that it is coming up.

Example Subject:

[Appointment Reminder] %STAFF_FULLNAME% on %APPT_DATE_TIME%

Example Body:

Your appointment is coming up!

Hi %CLIENT_FIRSTNAME%,
 
This is a friendly reminder that your %REASON% appointment with %STAFF_FULLNAME% is scheduled for %APPT_DATE_TIME%. If you have questions before your appointment, use the contact details below to get in touch with us.
 
Thanks for scheduling with %BUSINESS_NAME%!
 

Please confirm your appointment by clicking on the button below:

 

Appointment ID: %APPT_ID%

Tags used in this template include:

  • %STAFF_FULLNAME%  - full name of the recruiter the candidate's appointment was assigned to (Professional fullname tag was an older version that is still in some of our defaults)
  • %CLIENT_FIRSTNAME% - the first name of the candidate that booked the appointment
  • %APPT_DATE_TIME% - the date and time of the appointment the candidate booked in the candidate's timezone (if they book at 12:00pm on July 26th, then it would print as "Wednesday, Jul 26, 2017 at 12:00PM EDT" (or whatever timezone the candidate is in)
  • %REASON% - name of the service/class they booked (i.e. "Phone Screening")
  • %BUSINESS_NAME% - name of the business as shown in the Business Name column when you login and look at the list of child accounts
  • %CLIENT_CONFIRM_URL% - this is the tag behind the "Confirm" button. When the email sends out, this tag converts the button into an active link. If candidates click the button, it will mark the appointment as confirmed in TimeTap
  • %MANAGE_APPT_URL% - this is the tag behind the "Decline" button. It will take candidates to the manage appointment page where they can cancel if they'd like
  • %APPT_ID% - unique id for candidates appointment. Can be used for tracking and quick look up