Do not mark waitlist registrants as booked
By default after someone from your waitlist books an appointment, TimeTap marks that waitlist registration as "Booked" and will not send out any more prompts to book appointments until they re-register for the waitlist. If this box is selected, TimeTap will email clients for other dates even if they have already booked off the waitlist. Begin by going to Settings → Waitlist:
To not mark waitlist registrants as booked, check the box next to "Do not mark waitlist registrants as booked: