Adding New Fields
You can always add fields to your TimeTap account either from a list of default fields that TimeTap provides (standard stuff like name, email, phone number, etc.) or you can create your own unique field.
In this documentation we'll cover how to:
Add new fields from TimeTap's default fields (and what default fields are provided)
Add new fields that only apply to a particular service or class
If you have any questions about adding fields after reading through this documentation, please feel free to reach out to our support team and we'd be happy to answer them for you.
There are several Client Fields that come with TimeTap including:
First name
Last name
Full Name
Email
Cell phone
Home phone
Business phone
Address (line 1, line 2, City, State, Zip, County, & Country)
Company Name
Date of Birth
Username
Sex/Gender
Spouse
Emergency Contact
Emergency Contact Phone
You can easily choose from and add these fields to your Define Field Labels section so that they are included on your client profiles. To do this, go to Settings → Client Information → Define Field Labels, click the Add New Field button, and click the tab to "TimeTap Fields":
Once in this tab, you will see a list of all of the default fields that are not already on your client information form. You will also see any of your custom created fields that you may have hidden:
Select any of the fields that you want to add by simply clicking them:
You'll then see the fields show up on your form.
You can also change the field labels and hints, make the fields required, and decide whether you want to clients to fill them out by toggling on the "Show on Scheduler" switch. Need to change where in the form the fields display? You can also reorder the fields so that they show up the way you want them to.
Have questions about adding a field from among the default fields? Reach out to our support team and we can help you get it all setup.
While TimeTap does have a lot of nice default fields that you can apply to clients, you can also create some custom fields that can be applied either to clients or to appointments.
On TimeTap Free accounts, you are limited to just 3 of these create your own fields. If you are a TimeTap Professional or Business user, you can add as many of these fields as you would like! (Not sure what TimeTap Professional or Business is all about? Learn more here).
To add one of these fields, go to Settings → Client Information → Define Field Labels, and click the tab to "Add New Field" button:
Once you've clicked the Add New Field button, select the Add New Field tab, This will give you a list of all the types of fields you can create:
From the Add New Fields tab, you'll first want to select which type of field you're adding. Please note: this is important to get right as you cannot change the field type once you've created it. You can add a:
Text field: This is just a single line of text
Text area: This is a large text box for clients or staff to input text
Dropdown: This will give you a dropdown menu where you can define the values that a client or staff can select from
Date picker: This will give you a calendar dropdown to pick a date from
Checkbox: This is a yes/no checkbox that can either be selected or deselected
Multi Checkbox List: This will give you a list menu where you can define the values that a client can select, the client can select more than one value
File Upload Professional and Business Feature: This allows you or your clients to upload a document, more about this field is discussed in another section of our documentation
URL:
Once you've determined what type of field you want to add, determine whether if this is a client or appointment field:
A field can only be assigned to either the Client Profile or Appointment Detail during the initial field setup. This cannot be adjusted after the fact, so be sure to assign this to the correct profile when setting this up the first time. Click here to review the differences between these two options.
Then you can then set the label for the field:
Next, you'll want to choose whether this field is required or not, and whether it should show on the scheduler. This will allow to determine whether it should show on the scheduler for the client to fill out or if you just want the staff to have access to it through TimeTap's back office, and whether you want to apply it as an appointment custom field or a client custom field.
If you've selected to add a dropdown field, you'll also have the option to put in your dropdown values (you can come back and add to these at a later time if you want to):
You can also add a Field Hint, this information will show below the field to provide more context:
Lastly, if you assigned this custom field to as appointment detail, meaning it will appear every time your clients book an appointment:
You can decide to assign this field to all the services offered by your company or only to specific services. If you choose to apply this field to all your services select select the Services & Classes tab and the "All Services & Classes" from the "Apply to:" dropbox:
If you've decided that you want to apply this field to a specific service choose the "Select Services & Classes" option from the dropdown menu, you will then see all your classes and services listed. Check the box next to the services/classes for which you would like to apply this field:
Once you've decided all those things, you can go ahead and click "Save & Add New Field" to add the new field you've just created:
If you’ve chosen to add the field this will appear under the Build form tab:
Remember that if you want to move this field or up or down in the list of created fields you can select the field and click & drag it to the desired position.
You can always come back and change your label or hint for the field you've created, change whether the field is required or whether it shows on the scheduler, and hide the field from view. If you want to change the order that the field comes in the form.
If you do hide one of the custom fields that you've created, you can always recover it by clicking the TimeTap Fields tab choosing from among the default/existing fields you have on your account.
Have questions about creating your own fields? Reach out to our support team and we'd be happy to answer them for you!