Appointment Edited/Rescheduled Email

Owned by Lucy Barber (Unlicensed)
Last updated: Oct 12, 2016 by Elvis Merino (Unlicensed)
2 min read

Whenever you or a client reschedules an appointment or whenever you (the staff person) edit an appointment from its appointment detail page, you have the option to send out the appointment edited/rescheduled email.

In this page we will cover: 

Please note: If you are a TimeTap Professional or TimeTap Business user, you can customize the templates that are sent out to your clients under the Settings menu. We have more information on how to customize your email templates under the settings menu of our documentation site.

You can read the default text on the email below. Please note where the Change/Rescheduling note gets inserted into the body of the email (this is where you have the opportunity to enter in text as a staff upon saving changes to an appointment).

Appointment Changed or Rescheduled template







Subject: (Appointment Changed) Staff Name on Appointment Date Time Client Timezone

Email Body: Business Name

Your appointment details have changed.

Hey Client First Name,

The details for your Service Name appointment with Staff Name at Location Name have changed. The appointment is now set for Appointment Date Time Client Timezone.

Staff Entered Change Note (inserted when staff has edited or rescheduled appointment)

To cancel or reschedule your appointment before the scheduled time, please click: Manage Appointment URL

Thanks for scheduling with Business Name!

Location Name Address:
Address Line 1, Address Line 2
Location City, Location State, Location Zip
Location Directions

Staff Signature Section






Here is a sample of what the appointment edited/rescheduled email template will look like when it is sent to your clients:

Repeating Change Sent to Client template






Subject: (Appointment Changed) Your Appointments for Service Name

Email Body: Business Name


Your appointments have been updated!

Hey Client First Name,

The details for your Service Name appointments with Staff's Full Name at Location Name have changed. Your appointments start on Date the first appointment is taking place and go through Date last time appointment is taking place repeating every Frequency of appointments on Days of the week appointments will take place at Appointment Start Time.


Staff Entered Change Note (inserted when staff has edited or rescheduled appointment)


You will get an individual reminder email before each scheduled appointment. If you have questions before your appointment, use the contact details below to get in touch with us.


Thanks for scheduling with your business name!

Location Name Address:
Address Line 1, Address Line 2
Location City, Location State, Location Zip
Location Directions

Staff Signature Section



Here is a sample of what the repeating appointment edited/rescheduled email template will look like when it is sent to your clients: