When your staff has no availability set up, then their availability tab will be complete blank of any date ranges. You can view their availability tab by going to Settings → Staff and clicking the "View Details" button next to the Staff person you want to check out the availability for:
After clicking the "View Details" button, you will enter into the Staff Profile for that staff. Click on the "Availability" tab to see what availability the staff currently has set up for accepting appointments:
When the staff has no availability set up for taking appointments, the availability tab will look completely bare. In order to add a date range of availability, click the "Add New Date Range" button:
This will take you into the "Add Staff Availability" flow and will have the staff person from whom's profile you clicked through from pre-selected:
At this point, if you have security access as an Account Owner or Administrator, you can select whether you are adding availability just for the staff person you clicked through the profile for or if you want to add availability for multiple staff at one time. Just make sure you aren't overriding any of the existing staff's availability.
In this example, I'm just sticking with adding availability for one staff and will be adding availability for the month of March 2017 so I'll select the option that I'm adding "Availability for a date range" and hit "Continue":
Next, under "Available Dates" I'll select that I'm defining this date range of availability for March 1st, 2017 - March 31st, 2016 and check off that I'll be available Monday, Wednesday, & Friday between those dates:
Under the "Working Hours" tab, I'll set up what hours I'm available on Monday, Wednesday, & Friday between those dates. In this example, let's say that on Mondays and Wednesdays I'm available between 8:00am - 12:00pm then 1:00pm - 5:00pm. Fridays I leave early so I don't take a lunch break but my day ends at 2:00pm:
You can customize your working hours as much as you would like. Add breaks for when you don't want appointments to be scheduled. Once you've finished customizing the hours of availability for the days you're available in the given date range, click the "Continue" button to move to the Confirmation screen.
On the Confirmation screen, make sure that the hours of availability look correct before pressing "Submit":
Once you press "Submit" you'll be taken back to the Staff's Availability tab where you'll see their new date range of availability setup:
If you want to learn more about how to read your availability once it has been added to your service availability tab, you can check out our documentation on understanding your service availability display. We also have a lot written on how you can edit staff availability for services, make changes to your date ranges, as well as remove it all together.
If there are dates in your date range that you don't want to take appointments on (say you don't want to take appointments on the Monday after Mother's Day) then it's best to go ahead and just add some Time Off from the appointments screen.
At this point, it's a good idea to quickly hit the "Preview Scheduler" button just to make sure that it your availability for clients trying to book looks proper during the date range you added. This helps to ensure you got everything entered correctly