Google Calendar Sync

1. See all of your TimeTap appointments on Google Calendar

2. All of your Google Calendar appointments where you are listed as "Busy" will sync to TimeTap and block off your availability so no clients can book appointments at that time

3. Add appointments to a Google Calendar that you and your colleagues contribute to

4. Sync appointments to multiple Google calendars and sub-calendars
   
   
   

In this documentation we'll go through:

After reading this documentation head over to the other documents where we talk about some of the great features Google sync has to offer. 

How to Setup Google Calendar Sync

In order to set up Google Calendar Sync, Click on your name on the top right corner of the screen and select My Profile:

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From the staff profile view, click on the "Calendar Sync" tab:

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Inside the calendar sync tab, you'll see the option for syncing your Google Calendar to TimeTap. Press the button to "Setup Google Calendar Sync":

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Please note: If you are already logged into Google on your current browser session, TimeTap will auto detect the Google Account you are logged in as. If you need to sync TimeTap with a different Google account, you should log out of Google before initiating the sync

This will take you through to the gateway that we use to sync with Google. Choose Google again from this gateway:

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Once you press "Allow", you'll be taken back to TimeTap. Your sync will start to run. The first sync typically takes about 30 minutes to complete. After that the calendars update automatically about every 15-20 minutes.

View feed of synced appointments

To view which appointments are syncing between TimeTap and your Google Calendar, you can click the View Feed button, located under the "Actions" column in the Google Sync Feeds section of your Calendar Sync view:

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Once you've clicked the View Feed button a new window will appear, informing you of the most recent appointments synced from your Google Calendar. In the example below I can see that three appointments from my Google Calendar have synced to my TimeTap calendar:

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The table shown in this new window is broken down in 6 columns, each showing a different piece of information

1. ID: This is the ID assigned to this appointment in TimeTap, you can use this number to search for this specific appointment in TimeTap

2. Starts at: This is the time and date the appointment begins

3. Ends at: This is the time and date the appointment ends

4. Subject: This is the information entered in the subject field in your Google Calendar at the time the appointment was created

5. Loaded: Lets you know if the appointment was successfully loaded into TimeTap

6. Info: 

   1. If the appointment was loaded, then this will tell you the last time the appointment was updated in Google; 

   2. If the appointment wasn't loaded (i.e., it is a TimeTap appointment or it is a Google appointment which you are listed as "Available" for) then the info section will tell you why it wasn't loaded

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If you are looking at your appointment sync feed and you see a red x in the loaded column, don't panic. This red x means that the appointment had synced to your Google Calendar and when Google sent information to sync your TimeTap account, TimeTap rejected the appointment because it was already in your calendar or because it was a Google Calendar appointment where you are listed as "Available":

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