This email sends to clients when they have registered for a course from the web scheduler or when a staff registers them for a course from the back office. This email contains a list of the sessions within the course set the client selected to register for. Your clients can also login to your scheduler, view the details about the appointment for the course they registered for.

The default criteria that TimeTap provides for this template is:

To: %CLIENT_EMAILADDRESS%

Subject Line: Registration: Your registration details for %REASON%

Email Body:

You've been registered for %REASON%.

Dear %CLIENT_FIRSTNAME%,

This is to confirm that your registration in the set %SET_NAME% for %REASON% with %PROFESSIONAL_FULLNAME%. The dates that this course meets are:

$appointment.appointmentDateTimeClient

Our Address:-

%BUSINESS_NAME%

%LOCATION_ADDRESS%

To cancel or reschedule any of the sessions dates listed above, please login to our scheduler at %MINI_WEBSITE_URL%

Registration ID: %RECURRING_APPT_ID%

The tags used in this template are:

Tag	Definition
%CLIENT_EMAILADDRESS%	The email address of the client that is stored in the email field on the client's profile
%REASON%	The name of the service/class/course that the clients appointment was cancelled for
%SET_NAME%	The name of the set that the clients registration was cancelled for
%CLIENT_FIRSTNAME%	The first name of the client as stored in the first name field on the client's profile
%PROFESSIONAL_FULLNAME%	The full name of the staff member that was assigned to the appointment (can also be %STAFF_FULLNAME%)
%LOCATION_ADDRESS%	This is the address that is stored in the location's profile under their address or description field (if the location is a virtual location)
%BUSINESS_NAME%	This is the name of your business as stored under your account settings
%MINI_WEBSITE_URL%	This is the name of your business as stored under your account setting
%RECURRING_APPT_ID%	The unique id of the course registration (this can be used to look up the appointment when you are logged into TimeTap's back office)

To learn more about tags and how to use/create them, please visit our documentation on tags.

In editing this template, here are some general things to consider:

The situation: This template is generated when clients have registered for a course from the web scheduler or when a staff registers them for a course from the back office.This email contains a list of all sessions within the course the client registered for, these sets are added in the Scheduled Sets tab in the course profile.
Options for rescheduling: This template contains the tag %MINI_WEBSITE_URL& tag to fill in your mini website address, here your client can have the option to login and cancel or reschedule appointments for the set they selected. It would be a good idea to inform your clients about your rescheduling policy for this course, this setting is set in the course profile.
Template elements: As with all the appointment templates sent from your account, this email will have the email header and the staff signature in the footer. We recommend putting standard contact information in the staff signature section and to customize your header under your messaging settings to be what you'd like for all of your emails (helps to keep them cohesive).

Browser not supported